Web platform
Degraded
Mobile App
Operational
Some services are degraded
Last updated on Nov 18 at 03:37pm UTC
Third-party downtime affecting Nexo web platform access
A third-party service provider (Cloudflare) is currently experiencing technical issues that may result in limited access to the Nexo web platform for some clients. Our team is closely monitoring the situation and working to resolve the issue as swiftly as possible. We appreciate your patience during this temporary disruption and apologize for any inconvenience this may cause. We will keep you informed with timely updates.
For more information: https://www.cloudflarestatus.com
Instant Order
Operational
Limit Order
Operational
Trigger Order
Operational
Nexo Booster
Operational
Crypto Baskets
Operational
Futures
Operational
Market Data
Operational
News Feed
Operational
Loan Repayments
Operational
Loan Withdrawal
Operational
Email notifications
Operational
Push notifications
Operational
In-app notifications
Operational
Earn Interest
Operational
Dual Investment
Operational
Card
Operational
Portfolio
Operational
Buy with Card
Operational
Bank Transfer
Operational
Crypto Ramps
Operational
Crypto Ramps
Operational
Fiat Ramps
Operational
Login
Operational
KYC
Operational
Loyalty Program
Operational
Referral Program
Operational
Koinly Tax Reporting
Operational
Help Center
Operational
Previous incidents
Nov 18, 2025
Third-party downtime affecting Nexo web platform access
Degraded
Created Nov 18 at 02:30pm UTC
A third-party service provider (Cloudflare) is currently experiencing technical issues that may result in limited access to the Nexo web platform for some clients. Our team is closely monitoring the situation and working to resolve the issue as swiftly as possible. We appreciate your patience during this temporary disruption and apologize for any inconvenience this may cause. We will keep you informed with timely updates.
For more information: https://www.cloudflarestatus.com
Third-party downtime affecting USD ACH withdrawals
Maintenance
Maintenance Sep 11 at 06:50pm UTC
A third-party service provider is currently experiencing technical issues, resulting in the temporary unavailability of USD withdrawals via the ACH payment network. Our team is closely monitoring the situation and working with the provider to resolve the issue as swiftly as possible. In the meantime, you may withdraw USD via SWIFT or select another available currency for your withdrawal.
We appreciate your patience as we work to restore full service and apologize for any inconvenience this ma...