Maintenance

We are currently resolving degraded performance with Cardano blockchain. Our dedicated teams are actively working to resume normal functionality as soon as possible. We thank you for your patience and apologize for any inconvenience this may cause. Updates will be provided as soon as services are back to normal.

Please note that there is an expected third-party maintenance for incoming and outgoing EUR and GBP transfers planned for Wednesday, April 16, 2025, between 04:00 and 05:00 UTC. As a result, some EUR and GBP transfers will not be processed during the expected maintenance window. If you attempt to make a transaction during this period, you may need to initiate a new transfer after the maintenance is completed. Please plan your transactions accordingly. We appreciate your patience and apologize...

Please note that there is an upcoming, scheduled third-party maintenance for the Nexo Card between 23:00 UTC and 23:30 UTC on Tuesday, April 15, 2025. Temporary Nexo Card service interruptions may occur during the expected maintenance as our partners work to enhance and optimize their services. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Please note that there is an expected maintenance for Dual Investment planned for April 15th, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the expected maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

As part of our ongoing commitment to deliver services of outstanding performance, scheduled third-party maintenance for our card service provider, DiPocket, affecting our Nexo Card services. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Please note that there is an upcoming, scheduled upgrade of the Hedera network on June 25 between 17:00 UTC and 18:00 UTC. We will temporarily pause Hedera (HBAR) top-ups and withdrawals at 16:30 UTC. Transfers will resume after the upgrade is completed and the network is stable. We appreciate your patience.

For more information: https://status.fireblocks.com/incidents/qn6nqnkqhjcl

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for our card service provider. During the maintenance, Nexo Card transactions and card management (Reveal PIN, View Card Details, Freeze, Unfreeze, Destroy) may be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for our card service provider. During the maintenance, Nexo Card transactions and card management (Reveal PIN, View Card Details, Freeze, Unfreeze, Destroy) may be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Please note that there will be a planned third-party maintenance from June 11, from 4:00 UTC to 05:00 UTC, affecting EUR SEPA/SEPA Instant and GBP FPS transfers. During this time, top-ups, withdrawals, and loans in EUR and GBP may be unavailable, and personal IBANs may not be generated. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience.

Please note that there will be scheduled third-party maintenance for Dual Investment planned on June 10, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for our card service provider. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.