Maintenance

April 2025
Apr 25, 2025
1 maintenance

Degraded performance Cardano Blockchain

Maintenance

Resolved Apr 25 at 10:44pm UTC

We are currently resolving degraded performance with Cardano blockchain. Our dedicated teams are actively working to resume normal functionality as soon as possible. We thank you for your patience and apologize for any inconvenience this may cause. Updates will be provided as soon as services are back to normal.

Apr 16, 2025
2 maintenances

Scheduled Third-Party Maintenance for EUR and GBP Transfers on April 16, 2025

Maintenance

Resolved Apr 16 at 04:00am UTC

Please note that there is an expected third-party maintenance for incoming and outgoing EUR and GBP transfers planned for Wednesday, April 16, 2025, between 04:00 and 05:00 UTC. As a result, some EUR and GBP transfers will not be processed during the expected maintenance window. If you attempt to make a transaction during this period, you may need to initiate a new transfer after the maintenance is completed. Please plan your transactions accordingly. We appreciate your patience and apologize...

Third-Party Scheduled Maintenance for the Nexo Card on April 16, 2025

Maintenance

Resolved Apr 16 at 02:30am UTC

Please note that there is an upcoming, scheduled third-party maintenance for the Nexo Card between 23:00 UTC and 23:30 UTC on Tuesday, April 15, 2025. Temporary Nexo Card service interruptions may occur during the expected maintenance as our partners work to enhance and optimize their services. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Apr 15, 2025
1 maintenance

Scheduled Maintenance for Dual Investment on April 15th

Maintenance

Resolved Apr 15 at 09:00am UTC

Please note that there is an expected maintenance for Dual Investment planned for April 15th, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the expected maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

May 2025
May 28, 2025
1 maintenance

Scheduled Third-party Maintenance for the Nexo Card on May 28, 2025

Maintenance

Resolved May 28 at 11:00pm UTC

As part of our ongoing commitment to deliver services of outstanding performance, scheduled third-party maintenance for our card service provider, DiPocket, affecting our Nexo Card services. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

June 2025
Jun 11, 2025
1 maintenance

Scheduled third-party maintenance on June 11, 2025

Maintenance

Resolved Jun 11 at 04:00am UTC

Please note that there will be a planned third-party maintenance from June 11, from 4:00 UTC to 05:00 UTC, affecting EUR SEPA/SEPA Instant and GBP FPS transfers. During this time, top-ups, withdrawals, and loans in EUR and GBP may be unavailable, and personal IBANs may not be generated. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience.

Jun 10, 2025
2 maintenances

Scheduled Maintenance for Dual Investment June 10, 2025

Maintenance

Resolved Jun 10 at 09:00am UTC

Please note that there will be scheduled third-party maintenance for Dual Investment planned on June 10, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

Scheduled Third Party Maintenance for Nexo Card Services on June 10–11, 2025

Maintenance

Resolved Jun 10 at 10:00pm UTC

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for our card service provider. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.