Third-party downtime affecting USD ACH withdrawals
Maintenance Sep 11 at 06:50pm UTC
A third-party service provider is currently experiencing technical issues, resulting in the temporary unavailability of USD withdrawals via the ACH payment network. Our team is closely monitoring the situation and working with the provider to resolve the issue as swiftly as possible. In the meantime, you may withdraw USD via SWIFT or select another available currency for your withdrawal.
We appreciate your patience as we work to restore full service and apologize for any inconvenience this ma...
Scheduled Maintenance for the Nexo Card on 18 December 2025
Resolved Dec 18 at 12:00am UTC
As part of our ongoing commitment to deliver services of outstanding performance, the Nexo Card will undergo scheduled maintenance from 00:00 UTC to 00:30 UTC on 12/18/2025. During the maintenance, Nexo Card transactions and card management (create, activate, freeze, unfreeze, get PIN, change PIN, view card details) will be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.
Scheduled Maintenance for the Nexo Card on 15 December 2025
Resolved Dec 15 at 11:00pm UTC
As part of our ongoing commitment to deliver services of outstanding performance, the Nexo Card will undergo scheduled maintenance from 23:00 UTC to 00:00 UTC on 12/15/2025. During the maintenance, Nexo Card transactions and card management (create, activate, freeze, unfreeze, get PIN, change PIN, view card details) will be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.
Some users may experience a slight delay when logging in.
Resolved Dec 15 at 04:20pm UTC
Our team is investigating the issue and working to restore full functionality as quickly as possible.
Scheduled Third-Party Maintenance for GBP Top-ups on 14-December-2025
Resolved Dec 14 at 08:00am UTC
Please note that there is an expected third-party maintenance for incoming transfers planned for 14 December 2025 between 08:00 UTC and 09:30 UTC.
Please be aware that incoming GBP top-ups will be affected during the maintenance window and may not be processed. If you attempt to make a GBP top-up during this period, you may need to initiate a new one after the maintenance is completed.
Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience t...