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Third-party downtime affecting USD ACH withdrawals

A third-party service provider is currently experiencing technical issues, resulting in the temporary unavailability of USD withdrawals via the ACH payment network. Our team is closely monitoring the situation and working with the provider to resolve the issue as swiftly as possible. In the meantime, you may withdraw USD via SWIFT or select another available currency for your withdrawal.

We appreciate your patience as we work to restore full service and apologize for any inconvenience this may cause. We will keep you informed with timely updates.