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Last updated on Jun 12 at 01:01pm UTC

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Previous incidents

Jun 11, 2025

Scheduled third-party maintenance on June 11, 2025

Maintenance

Resolved Jun 11 at 04:00am UTC

Please note that there will be a planned third-party maintenance from June 11, from 4:00 UTC to 05:00 UTC, affecting EUR SEPA/SEPA Instant and GBP FPS transfers. During this time, top-ups, withdrawals, and loans in EUR and GBP may be unavailable, and personal IBANs may not be generated. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience.

Scheduled Third Party Maintenance for Nexo Card Services on June 10–11, 2025

Maintenance

Resolved Jun 10 at 10:00pm UTC

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for our card service provider. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Jun 10, 2025

Scheduled Maintenance for Dual Investment June 10, 2025

Maintenance

Resolved Jun 10 at 09:00am UTC

Please note that there will be scheduled third-party maintenance for Dual Investment planned on June 10, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the maintenance. We appreciate your patience and apologize for any inconvenience this may cause.