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Maintenance

USD Bank transfers and virtual BBANs are not being created

Jul 21 at 01:00pm UTC  –  Jul 21 at 04:48pm UTC

Resolved
Jul 21 at 01:00pm UTC

We have identified an issue that affects some of our customers. We are currently unable to process USD withdrawals, and USDx top-ups may be delayed. Additionally, customers might be unable to generate personal USDx top-up details at this time.
We are actively working to resolve this and will keep you updated with any progress. We understand this may cause inconvenience, and we truly appreciate your patience while we address the situation.