Maintenance

July 2024
Jul 24, 2024
1 maintenance

Scheduled Third-Party Maintenance for EUR and GBP Transfers on July 24

Maintenance

Resolved Jul 24 at 04:00am UTC

Please note that there is an expected third-party maintenance for incoming and outgoing EUR and GBP transfers planned for Wednesday, July 24, 2024, between 04:00 and 05:00 UTC. As a result, EUR and GBP transfers will not be processed during the expected maintenance window. If you attempt to make a transaction during this period, you may need to initiate a new transfer after the maintenance is completed. Please plan your transactions accordingly. We appreciate your patience and apologize for a...

Jul 17, 2024
1 maintenance

Scheduled Maintenance for the Nexo Card on July 17

Maintenance

Resolved Jul 17 at 04:00am UTC

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for the Nexo Card. During the maintenance, Nexo Card transactions and card management (create, activate, freeze, unfreeze, get PIN, change PIN, view card details) will be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Jul 04, 2024
1 maintenance

Third-Party Scheduled Maintenance for the Nexo Card on July 4-5, 2024

Maintenance

Resolved Jul 04 at 11:00pm UTC

Please note that there is an upcoming, scheduled third-party maintenance for the Nexo Card between 23:00 UTC on July 4, 2024 and 06:00 UTC on July 5, 2024. Temporary Nexo Card service interruptions may occur during the expected maintenance as our partners work to enhance and optimize their services. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

September 2024
Sep 22, 2024
1 maintenance

Scheduled Maintenance for the Nexo Card on September 22, 2024

Maintenance

Resolved Sep 22 at 01:00am UTC

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for the Nexo Card. During the maintenance, Nexo Card transactions and card management (Reveal PIN, View Card Details, Freeze, Unfreeze, Destroy) will be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Sep 17, 2024
1 maintenance

Expected maintenance for Crypto Ramps on September 17, 2024

Maintenance

Resolved Sep 17 at 03:00pm UTC

Please note that there is an expected third-party maintenance for Crypto Ramps planned for Tuesday, September 17, between 15:00 and 17:00 UTC. Temporary service interruptions may occur during the expected maintenance. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Sep 04, 2024
1 maintenance

Scheduled Third-Party Maintenance for EUR and GBP Transfers on September 4

Maintenance

Resolved Sep 04 at 04:00am UTC

Please note that there is an expected third-party maintenance for incoming and outgoing EUR and GBP transfers planned for Wednesday, September 4, 2024, between 04:00 and 05:00 UTC. As a result, EUR and GBP transfers will not be processed during the expected maintenance window. If you attempt to make a transaction during this period, you may need to initiate a new transfer after the maintenance is completed. Please plan your transactions accordingly. We appreciate your patience and apologize f...

Sep 03, 2024
1 maintenance

Scheduled Maintenance for Dual Investment on September 3

Maintenance

Resolved Sep 03 at 09:00am UTC

Please note that there is an expected maintenance for Dual Investment planned for September 3, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the expected maintenance. We appreciate your patience and apologize for any inconvenience this may cause.