Maintenance

Please note that there is an expected third-party processing delay for certain transactions on Monday, August 26, 2024, due to the UK bank holiday. Specifically, GBP SWIFT, GBP CHAPS, and GBP SEPA Standard transfers (incoming and outgoing) will be processed on Tuesday, August 27. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Please note that there is an expected maintenance for Dual Investment planned for August 20, between 12:00 and 12:30 UTC. Temporary service interruptions may occur during the expected maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for the Nexo Card. During the maintenance, Nexo Card transactions and card management (Reveal PIN, View Card Details, Freeze, Unfreeze, Destroy) will be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Please note that there is an expected third-party maintenance for Crypto Ramps planned for Tuesday, September 17, between 15:00 and 17:00 UTC. Temporary service interruptions may occur during the expected maintenance. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Please note that there is an expected third-party maintenance for incoming and outgoing EUR and GBP transfers planned for Wednesday, September 4, 2024, between 04:00 and 05:00 UTC. As a result, EUR and GBP transfers will not be processed during the expected maintenance window. If you attempt to make a transaction during this period, you may need to initiate a new transfer after the maintenance is completed. Please plan your transactions accordingly. We appreciate your patience and apologize f...

Please note that there is an expected maintenance for Dual Investment planned for September 3, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the expected maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

A third-party service provider is currently experiencing technical issues that results in slights delays in Nexo Card . Our team is monitoring and working with our third-party service provider for a swift resolution. We appreciate your patience during this temporary delay and apologize for any inconvenience this may cause. We will keep you informed with timely updates

Please note that there is an expected third-party processing delay for USD transfers and withdrawals planned for Monday, October 14, 2024, due to Columbus Day. Transactions requested on Monday, October 14, will be processed on Tuesday, October 15. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Scheduled routine maintenance will take place on the Nexo platform and Nexo Pro as part of our ongoing commitment to deliver outstanding services. You may experience brief service delays between 06:30 and 08:30 UTC on October 16. Please review the details below and plan your transactions and positions accordingly.

Scheduled date and time: October 16, 2024, 06:30-08:30 UTC

Maintenance Duration: approximately 2 hours

A third-party service provider is currently experiencing technical issues that result in slight delays in SEPA Instant Transfers while Standard SEPA Transfers remain fully operational. Our team is monitoring and working with our third-party service provider for a swift resolution. We appreciate your patience during this temporary delay and apologize for any inconvenience this may cause. We will keep you informed with timely updates.

Please note that there is an expected third-party processing delay for incoming and outgoing USD transfers planned for Monday, October 14, 2024, due to Columbus Day. Transactions requested on Monday, October 14, will be processed on Tuesday, October 15. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

A third-party service provider is experiencing technical issues resulting in temporary service disruption delays affecting the Help Center. Our team is monitoring and working with our third-party service provider for a swift resolution. We appreciate your patience during this temporary delay and apologize for any inconvenience this may cause. We will keep you informed with timely updates.