Maintenance

September 2024
Sep 22, 2024
1 maintenance

Scheduled Maintenance for the Nexo Card on September 22, 2024

Maintenance

Resolved Sep 22 at 01:00am UTC

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for the Nexo Card. During the maintenance, Nexo Card transactions and card management (Reveal PIN, View Card Details, Freeze, Unfreeze, Destroy) will be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Sep 17, 2024
1 maintenance

Expected maintenance for Crypto Ramps on September 17, 2024

Maintenance

Resolved Sep 17 at 03:00pm UTC

Please note that there is an expected third-party maintenance for Crypto Ramps planned for Tuesday, September 17, between 15:00 and 17:00 UTC. Temporary service interruptions may occur during the expected maintenance. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Sep 04, 2024
1 maintenance

Scheduled Third-Party Maintenance for EUR and GBP Transfers on September 4

Maintenance

Resolved Sep 04 at 04:00am UTC

Please note that there is an expected third-party maintenance for incoming and outgoing EUR and GBP transfers planned for Wednesday, September 4, 2024, between 04:00 and 05:00 UTC. As a result, EUR and GBP transfers will not be processed during the expected maintenance window. If you attempt to make a transaction during this period, you may need to initiate a new transfer after the maintenance is completed. Please plan your transactions accordingly. We appreciate your patience and apologize f...

Sep 03, 2024
1 maintenance

Scheduled Maintenance for Dual Investment on September 3

Maintenance

Resolved Sep 03 at 09:00am UTC

Please note that there is an expected maintenance for Dual Investment planned for September 3, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the expected maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

October 2024
Oct 27, 2024
1 maintenance

Scheduled Maintenance for the Nexo Card on October 27, 2024

Maintenance

Resolved Oct 27 at 03:00am UTC

As part of our ongoing commitment to deliver services of outstanding performance, scheduled maintenance will take place for the Nexo Card. During the maintenance, Nexo Card transactions and card management (Reveal PIN, View Card Details, Freeze, Unfreeze, Destroy) will be unavailable. Please review the details below and plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Oct 13, 2024
1 maintenance

Scheduled third-party delays for USD transfers on October 14 (Columbus Day)

Maintenance

Resolved Oct 13 at 09:00pm UTC

Please note that there is an expected third-party processing delay for USD transfers and withdrawals planned for Monday, October 14, 2024, due to Columbus Day. Transactions requested on Monday, October 14, will be processed on Tuesday, October 15. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Oct 10, 2024
1 maintenance

Scheduled third-party delays for USD transfers on October 14 (Columbus Day)

Maintenance

Resolved Oct 10 at 11:00am UTC

Please note that there is an expected third-party processing delay for incoming and outgoing USD transfers planned for Monday, October 14, 2024, due to Columbus Day. Transactions requested on Monday, October 14, will be processed on Tuesday, October 15. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

November 2024
Nov 28, 2024
1 maintenance

Scheduled third-party delays for USD transfers on November 28 (Thanksgiving Day)

Maintenance

Resolved Nov 28 at 12:00am UTC

Please note that there is an expected third-party processing delay for incoming and outgoing USD transfers planned for Thursday, November 28, 2024, due to Thanksgiving Day. Transactions requested on Thursday, November 28, will be processed on Friday, November 29. Please plan your transactions accordingly. We appreciate your patience and apologize for any inconvenience this may cause.

Nov 21, 2024
1 maintenance

Scheduled Maintenance for Dual Investment on November 21

Maintenance

Resolved Nov 21 at 09:00am UTC

Please note that there is an expected maintenance for Dual Investment planned for November 21, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the expected maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

Nov 16, 2024
1 maintenance

Scheduled Maintenance for Dual Investment on November 16

Maintenance

Resolved Nov 16 at 09:00am UTC

Please note that there is an expected maintenance for Dual Investment planned for November 16, between 09:00 and 09:30 UTC. Temporary service interruptions may occur during the expected maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

Nov 10, 2024
1 maintenance

Scheduled Maintenance for Nexo Platform and Nexo Pro on November 10 (07:30-09...

Maintenance

Resolved Nov 10 at 07:30am UTC

Scheduled routine maintenance will take place on the Nexo platform and Nexo Pro as part of our ongoing commitment to deliver outstanding services. You may experience brief service delays between 07:30 and 09:30 UTC on November 10. Please review the details below and plan your transactions and positions accordingly.